This page sets out the terms of use, privacy policy and responsible gambling commitments that apply to your milion8 account. Access to milion8 is subject to applicable law in your location, and this page is not a substitute for independent legal advice.
POLICY SCOPE
What These Policies Cover for milion8 Accounts
Access to milion8 is permitted only where consistent with applicable law in your jurisdiction. It is your responsibility to verify that using an online gambling service is lawful where you are located before registering or depositing. milion8 does not represent that access is permitted in every country or region, and we do not claim any specific regulatory authority grants us a licence to operate in your location.
If you are uncertain, you should check official government or regulatory notices for current rules in your area. Our privacy policy governs the personal information you provide when you register, deposit, or contact support. We collect only what is necessary to operate your account, verify your identity and process transactions. We do not sell your personal data to third parties for marketing purposes.
Data is retained in line with our internal retention schedule and any obligations that apply under the law relevant to our operations. We take responsible gambling seriously. We offer account-level tools — including deposit limits and self-exclusion — because we believe every person who plays on milion8 should stay in control of how they spend.
If you feel your play is becoming a problem, contact us at [email protected] or visit our /contact/ page. We will act on your request promptly. This page is for general information only. Nothing here constitutes legal advice. For advice on your specific situation, consult a qualified legal professional.
Access and Applicable Law
Using milion8 is subject to applicable law in your location. You are responsible for confirming that online gambling is lawful where you are before you register or place any bets.
How milion8 Follows These Rules
We restrict access where we are aware it conflicts with local law, apply identity verification before processing withdrawals, and maintain a privacy policy aligned with our data obligations.
What You Should Check
Review the current gambling rules issued by your local government or regulator. Official government notices are the authoritative source — this page does not replace them.
How to Ask milion8 a Question
Send policy or account queries to [email protected] or use the form on our /contact/ page. We respond to policy questions as a priority during our active support hours.
POLICY CONTACT PATHS
How to Reach Us on Policy Matters
If you have a question about your data, want to request an account closure, or need to understand how a specific policy applies to your situation, there are direct ways to contact milion8. We handle policy and responsible gambling requests separately from general account support to make sure they receive the right attention.
Email Support
Send your policy, data or responsible gambling query directly to [email protected]. Include your registered account email so we can locate your record quickly.
Contact Page
Use the form at milion8.cam/contact/ for written requests including data deletion, self-exclusion activation or terms clarification. We keep a record of all submitted requests.
Account Settings
Deposit limit adjustments and certain self-exclusion options are available directly inside your milion8 account settings without needing to contact support first.
DATA AND SECURITY
How milion8 Handles Your Data and Account Security
milion8 takes a practical approach to account security and data handling. Your personal information is used to verify your identity, process deposits and withdrawals via methods like Touch 'n Go eWallet, DuitNow and FPX where supported, and respond to account requests. We do not share personal data with third parties for advertising.
Cookies are used to maintain your session and remember your preferences across visits — you can manage cookie behaviour through your browser settings.
Data Collection
We collect registration details, transaction records and device session data. This is used solely to operate your account, verify identity and comply with our data obligations.
Cookie Use
Cookies keep your session active and store preferences like language and last-used payment method. You can clear or block cookies at any time through your mobile or desktop browser settings.
Data Retention
Account data is retained for the period required by our operational policies and any applicable legal obligations. After this period, data is deleted or anonymised.
Requesting Changes
To request a correction, export or deletion of your personal data, email [email protected] with your account details. We aim to acknowledge data requests within a reasonable timeframe.
POLICY QUESTIONS
Common Questions About milion8 Policies
These are the questions we hear most often about how our terms, privacy policy and responsible gambling tools work. If your question is not answered here, contact us at [email protected].
Is it legal for me to use milion8 from Malaysia?
Access is subject to applicable law in your location. You should check current government or regulatory rules for your area before registering. milion8 does not provide legal advice on this.
What personal data does milion8 collect when I register?
We collect your name, contact details, date of birth and payment information needed to open and verify your account. We do not sell this data to third-party marketers.
How do I set a deposit limit on my account?
Deposit limits can be adjusted inside your milion8 account settings. If you cannot find the option, email [email protected] and we will apply the limit for you directly.
Can I self-exclude from milion8?
Yes. Contact us at [email protected] or use the /contact/ page to request self-exclusion. We treat these requests as a priority and will act on them as quickly as possible.
How long does milion8 keep my account data after I close my account?
Data is retained for the period set by our internal retention policy and any obligations under applicable law. After that period, your data is deleted or anonymised.
How do I request a copy or deletion of my personal data?
Email [email protected] with your registered account email and the specific request — export or deletion. We will acknowledge your request and process it in line with our policy.